How to Use RoomKeyPin
Your Step-by-Step Guide to a Smooth Check-In
1. Enter Your Phone Number
On the homepage, enter the phone number used when making your Booking.com or Airbnb reservation. This helps us verify your booking securely.
2. Retrieve Your PIN
Once verified, you’ll instantly receive a unique door PIN for your room and front door access. This code is generated securely using our TTLock smart lock system.
3. Follow the Check-In Instructions
You’ll be redirected to a simple check-in guide with clear steps (and video tutorials) on how to enter the property, locate your room, and make the most of your stay.
4. Upload Your ID (If Requested)
For certain bookings, you may be asked to upload a valid photo ID during check-in. Your document is securely stored on Cloudinary and can be deleted upon request at any time.
5. Enjoy Your Stay!
That’s it! You’re checked in. Relax and enjoy your visit. If you need help, you can contact us anytime from the Contact Us page.
Need Help?
If you experience any issues during check-in or with your PIN code, please reach out to our team:
We typically respond within 30–60 minutes during check-in hours.