Cookie Policy

Last Updated: November 2025

RoomKeyPin (“we”, “our”, or “us”) uses cookies to enhance your experience, improve platform performance, and ensure secure functionality across our web and mobile systems. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They allow websites to recognize your device, remember preferences, and support core site operations such as login sessions.

2. How We Use Cookies

We use cookies to:

Ensure secure and reliable operation of the RoomKeyPin platform.
Maintain login sessions and host/guest dashboard access.
Remember user preferences such as language or view settings.
Analyze how users interact with our site to improve usability and performance.

3. Types of Cookies We Use

Essential Cookies: Required for the platform to function (e.g., authentication, session management, and CSRF protection).
Functional Cookies: Help personalize user experience by remembering login state, preferences, or recent actions.
Performance Cookies: Used internally to analyze usage and detect performance issues, helping us improve system reliability.

4. Third-Party Cookies

We do not use advertising or tracking cookies. However, essential cookies may be set by integrated services that enable features of RoomKeyPin, including Booking.com, Airbnb (for iCal synchronization), Cloudinary (for image and ID uploads), and Twilio (for SMS verification). These services follow their own cookie and privacy policies.

5. Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to:

Delete existing cookies.
Block certain types of cookies.
Receive notifications before cookies are placed.

Please note: Disabling essential cookies may affect login functionality, smart lock synchronization, or other core features of RoomKeyPin.

6. Changes to This Policy